There are a lot of excellent contractors available for hire, but they may not necessarily specialize in window installation. To find the most qualified for your window or door replacement project, you need to conduct an interview and ask them the right questions to help you better gauge their qualifications. A face-to-face interview can also give you a better feel for whether your potential contractor is someone who will actively listen to your needs and handle potential problems promptly. You’ll better be able to gauge whether they’re sincere or simply throwing out empty promises.
Here are some basic questions you should ask the window contractor you’re looking to hire:
Are you licensed to operate in this area? A primary requirement for contractors is to possess the necessary licenses and permits to operate in your city or state. Double checking their credentials helps protect you, as local businesses can easily be checked and their workers can be dispatched quickly should there be problems encountered during the project.
Do you have insurance? Professional contractors should carry workmen’s compensation and general liability insurance. Don’t risk working with a contractor who is not insured. If you do, you’ll have to personally shoulder any liabilities should anything go wrong during the duration of the project. Ask to see copies of their policies.
Do you have certifications? Highly experienced contractors will have certifications awarded by different bodies within the industry. These will attest to their adherence to quality standards and measure their levels of performance. It’s best that you short-list only those who can show certifications.
How long has your company been operating? As a general rule, the longer a contractor has been in business, the more experienced they are. However, do make sure that they also specialize in window installation. Many general contractors may have been around for a while, but they may not actually specialize in the job you’re hiring them for.
Can you provide past work references? A contractor should have no qualms about providing the phone numbers of their past clients. Take the time to call and ask for feedback. Satisfied customers will usually be only too happy to endorse a contractor whose work met their expectations.
It may take a while before you find the right window or door contractor for your project. But your due diligence is bound to pay off: working with the wrong contractor, after all, can turn out to be a very costly mistake.
Take all the time you need to do interviews and check on references, qualifications, and certifications before making a decision.